|
 |
|
What is the MIKIMOTO trademark?
How do I know my pearls are MIKIMOTO?
|
|
|
 |
|
The MIKIMOTO trademark is represented by an oyster shell with a “M” inside it. This mark can be found on the following places: Necklace and bracelets (back of clasp), Earrings (on post, earring nuts and back of earrings), Ring (inside the shank), Pendant (on the back of the bail) and Brooch (on the underside of brooch). The trademark authenticates the piece as MIKIMOTO. It is important to keep the MIKIMOTO clasp for the necklace or bracelet for validity and value of the piece. Without the clasp, it becomes difficult to appraise the item as MIKIMOTO.
|
|
|
|
How do I proceed if I have a repair?
What is considered a repair?
|
|
|
|
|
You have two options whether you bought your piece of jewelry from a MIKIMOTO boutique or from an authorized MIKIMOTO retailer.
If you bought your piece of jewelry from a MIKIMOTO retailer, please contact them first. To find their details, click here. Take the item to the store and ask them to send the piece to MIKIMOTO to be repaired.
If you bought your piece of jewelry from a MIKIMOTO boutique, please contact them and consult with a salesperson on the estimated charge to repair your item and payment method. When sending the package, we recommend using Federal Express or UPS Overnight. However, you can choose your own preferred shipping method as long as it is insured and traceable.
What is considered a repair?
| 1. |
|
Restringing Your Pearl Strands and Bracelets
|
| 2. |
|
Remounting Pearls on Rings, Earrings, Pendants and Brooches
|
| 3. |
|
Resizing Rings
|
| 4. |
|
Lengthening or Shortening Pearl Strands, Bracelets and Pendant Chains
|
| 5. |
|
Ordering Lost Earring Backs or Pearls on all jewelry |
| 6. |
|
Converting Pierced Earrings to Non Pierced or Non Pierced to Pierced (if applicable)
|
| 7. |
|
Matching Half Pair of Earrings
|
|
|
|
|
How do I get an appraisal for my pearls?
|
|
|
|
|
An appraisal of the pearls can be obtained either through a MIKIMOTO store or an authorized MIKIMOTO retailer. Click here for the locations page. The MIKIMOTO piece(s) can be taken to the stores and appraised at a nominal fee. |
|
|
|
What are Blue Lagoon, Gordon’s Classic Collection, Sea Magic and Zales Signature Collection?
|
|
|
|
|
These are all exclusive lines distributed by MIKIMOTO. They should not be confused with MIKIMOTO brand pearls. These lines represent high quality pearls at a good value. Although they do not meet the MIKIMOTO brand control standards, they still have thick nacre and good luster.
These lines are being distributed in the following stores:
| Blue Lagoon |
|
Fred Meyer, GM Pollack, Military PX’s |
| Gordon’s Classic Collection |
|
Gordon’s Jewelers |
| Sea Magic Cultured Pearls |
|
Jared,
Kay Jewelers, JB Robinson, Marks & Morgan, Belden, Friedlander’s, Goodman, LeRoy’s, Osterman, Roger’s, Shaw’s and Weisfield Jewelers |
| Zales Signature Collection |
|
Zales Jewelers |
|
|
